Products

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Which lamp is best for me?

Did you know we have written a blog about matching your persona with the right headlamp? Check it out our here!

Probably if you are looking for a headlamp you already know what characteristics you need and what you are expecting for it.

You are looking for:
1) A Powerful light for fast activities like ski mountaineering or mountain biking:
In this case you are looking for the Hybrid or Rechargeable model depending on your budget and needs. Both very powerful, and completely IPX4 waterproof. They also offer Brightness memory, red light modus and different power levels. The Hybrid model comes with a rechareable battery and can also be used with seperate AA batteries. The Rechargeable model, as the name suggests, has a built-in rechargeable battery.

2) The best versatility for a reasonable price:
The Hybrid model is the lamp you want if you want to have only one lamp for everything. It is the best compromise between power and function and can be used well for casual purposes like an evening stroll with your dog or nighttime work activities. It is also going to be your best companion for camping for late afternoon climbing or hiking, in the first hours of your ascension to the submit on alpine expeditions. And if you occasionally go night cross country skiing it will make the deal even if it’s not the most powerful one.

3) The best price/quality:
The Standard Model can surely be your everyday light. It has all the characteristics of the Hybrid in a less powerful and more compact version for a lower budget. 180-200 Lumens are enough for most of the task as long as you don’t want to go on a downhill ride in the night or to descend the snowy slopes on your skis.  It is still going to be perfect for camping or night activities that don’t require too much speed. And of course, it is a very high-quality choice for a backup lamp. It comes with one seperate AA battery.

4) The rechargeable one:
If you don’t want to worry about batteries, and you want a practical USB rechargeable lamp, the Rechargeable Model with its 380-400 Lumens is the lamp for you. Strong night vision, IPX4 waterproof and still compact. Anything you want from a Headlamp in a rechargeable version. You want a slightly more functional headlamp which has a seperate rechargeable battery? Then, the Hybrid Model is your best friend.

5) The lightest and most compact one:
The Standard is the lamp you need. With its 180-200 Lumes it is the perfect headlamp for ultralight, pre-dawn or post-dusk adventues. But also, very suited for a backup lamp you always want to have with you without having to worry about the weight, but with all the functionality of a bigger lamp.

6) The Running lamp:
The Rechargeable Model is our most stable and balanced lamp. With a sleek rechargeable design and excellent fore-aft balance, the 380-400 Lumens Rechargeable Model is a versatile, all-weather light that's ideal for high-impact use on the trail or the skin track. The lithium polymer battery recharges through a USB port in 5 hours, and a storm-proof design keeps it going strong in any weather with regulation for constant illumination throughout the battery life.

7) The affordable one
Strong enough for any mountain pursuit and compact enough for backup or emergency use, the Standard Model boasts a powerful beam at 180-200 lumens, yet is simple, sleek and affordable. Can be the perfect present for your outdoorsy friends if you don’t have any idea for Christmas or a Birthday.

What type of batteries do the headlamps use?

Our Standard Model headlamps use one AA battery for convenience and accessibility. The Hybrid Model comes with a seperate rechargeable battery but can also be used with 3 AA batteries. The Rechargeable Models contains a built-in battery which is charged by a USB-C cable.

How long do the batteries typically last?

Battery life varies depending on usage and brightness settings. However, our headlamps generally offer several hours of continuous use on a single set of batteries. Please check the specifications on the product page to see the exact hours per model.

Are the headlamps waterproof?

Yes, all our headlamps are IPX4 water-resistant. The IPX4 rating offers protection against splashes of water, making them suitable for light-rain adventures.

What kind of activities are the headlamps suitable for?

Our headlamps are versatile and suitable for a wide range of activities, including camping, hiking, running, climbing, biking, fishing, and household tasks such as DIY projects and reading.

Do the headlamps come with adjustable brightness settings?

Yes, all of our headlamp models feature adjustable brightness settings to accommodate various lighting needs and conserve battery life.

Are the headlamp straps adjustable for different head sizes?

Absolutely, our headlamp straps are designed to be adjustable to ensure a comfortable and secure fit for users of all ages and head sizes.

Do the headlamps come with a warranty?

All Milestone headlamps come with a 1-year warranty, ensuring your purchase is protected against factory-related defects in materials and workmanship when used under normal conditions. This warranty covers the repair or replacement of your headlamp, offering you peace of mind for your outdoor adventures.

Do the headlamps have a red-light mode for preserving night vision?

All of our headlamp models, except for the Hybrid model, feature a red-light mode, which is ideal for preserving night vision during activities such as stargazing, wildlife observation, or night-time navigation.

How do I clean and maintain my headlamp?

To clean your headlamp, simply wipe it with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials, as they may damage the lenses or casing. Additionally, regularly check the battery compartment and seals for any signs of dirt or moisture buildup, and replace batteries when needed.

Shipping & Returns

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What is your return policy? 

We offer a hassle-free return policy. If you're not satisfied with your purchase for any reason, you can return it within 30 days of receipt for a full refund or exchange. Please note that the item must be unused and in its original packaging to be eligible for a return. 

How do I initiate a return?

To initiate a return, please contact our customer service team at [customer service email/phone number]. They will provide you with instructions and a return authorization number (RA#) if necessary. Returns without an RA# may not be accepted. 

Is return shipping free? 

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item. In such cases, we will provide a prepaid return shipping label. 

How long does it take to process returns?

Once we receive your returned item, please allow 3-5 business days for processing. Refunds will be issued to the original payment method used for the purchase. 

What shipping methods do you offer? 

We offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days for delivery, while expedited shipping delivers within 1-3 business days, depending on your location. 

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. Please contact us for more information regarding international shipping options and rates. 

Can I track my order? 

Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment online. 

Didn't find your answer above?

Feel free to contact us and we're happy to help!